Welcome to Cool Mango Home Cleaning
DEDICATED AND PROFESSIONAL SUNSHINE COAST HOME CLEANING SOLUTIONS
Proudly Australian Owned and Operated
Mon-Fri: 8:00 am – 6:00 pm, Sat: 8:00 am – 4 pm Sun: Closed
07 5343 6961
Cool Mango home cleaning offers a no frills, experienced, professional house cleaning service in Sunshine Coast. Our cleaning agency provides enthusiastic, police-checked and trained house cleaners and housekeepers.
Because Cool Mango is dedicated exclusively to domestic residential cleaning services, we are experts when it comes to providing the highest quality home cleaning services, including regular cleaning, end of lease cleaning, spring cleaning, and deep cleaning.
All of our house cleaners are;
✔️ Trained & Experienced
✔️ Police Checked
✔️ Reliable
✔️ Trustworthy
✔️ Friendly
At our cleaning service, we pride ourselves on being more than just cleaners. Our dedicated domestic cleaners go above and beyond to ensure your home is not only clean but truly immaculate. With attention to detail and a commitment to excellence, we transform your space. Experience the difference of Cool Mango home cleaning .
SERVICES AND PRICING GUIDE
WHAT'S INCLUDED WHEN YOU BOOK YOUR CLEAN
House Cleaning Checklist ✔️
Regular Clean / Once Off Clean (General Clean)
Whether you’re scheduling a regular cleaning session or a single, once-off clean, this service focuses on the most frequently used areas of your home. Please discuss your specific cleaning requirements with your cleaner so they can prioritise tasks during the allocated time.
Our Regular and Once-Off Cleaning services include:
-
Full bathroom cleaning
-
Vacuuming and mopping floors
-
Cleaning kitchen surfaces
-
Dusting
For a detailed list of all the cleaning tasks included in our Regular and Once-Off Cleaning services, please see below.
All Rooms:
✔️ Furniture Dusted
✔️ General Straightening
✔️ Floors Vacuumed/Mopped Cleaned
✔️ Mirrors Cleaned
✔️ Internal Windows (Upon request – allow additional time)
✔️ Skirting Boards (Upon request – allow additional time)
Bathrooms:
✔️ Cabinet Exterior Cleaned
✔️ Countertop/Sink Cleaned
✔️ Fixtures Cleaned
✔️ Shower/Bathtub Cleaned
✔️ Toilets Cleaned/Sanitised
✔️ Empty Bin & Put New Bin Liner
Kitchen:
✔️ Appliance Exteriors Cleaned
✔️ Microwave Exterior/Interior Cleaned (Upon Request)
✔️ Cabinet Exterior Cleaned
✔️ Countertop/Sink Cleaned
✔️ Cooktop and Splashback Cleaned
✔️ Table/Chairs Dusted
✔️ Empty Bin & Put New Bin Liner
Housekeeping (Upon request – allow additional time):
✔️ Bed Sheets Changed
✔️ Bed Made
✔️ Clothes Folded
✔️ Dishes Washed
Spring Clean / End of Lease Cleaning Checklist
Deep Clean
(Also known as a Spring Clean, End Of Lease Clean, Vacate Clean)
Our Deep Clean service includes everything provided in our Regular and Once-Off Cleaning services, with the added benefit of more extensive cleaning tasks. This service is designed to give your home a thorough, top-to-bottom clean. As with all our services, please discuss your specific cleaning requirements with your cleaner so they can prioritise tasks during the allocated time.
Our Deep Cleaning service includes:
-
Everything in the Regular/Once-Off Cleaning service
-
Oven and rangehood cleaning
-
Internal cabinet cleaning
-
Internal window cleaning
-
Additional tasks such as light dusting of blinds, spot cleaning of walls, etc.
For a detailed list of all the cleaning tasks included in our Deep Cleaning service, please see below.
All Rooms:
✔️ Skirting Boards dusted
✔️ Skirting Boards wet wiped
✔️ Architraves dusted
✔️ Architraves wet wiped
✔️ Floors vacuumed/mopped cleaned
✔️ Mirrors cleaned
✔️ Rubbish bin emptied
✔️ Window sills dusted/wet wiped
✔️ Internal windows cleaned
✔️ Blinds lightly dusted (Upon request – allow additional time)
✔️ Walls spot wiped (Upon request – allow additional time)
✔️ Woodwork/Doors dusted
✔️ Woodwork/Doors wet wiped
✔️ Wardrobe exterior/interior wet wiped
✔️ Remove Cobwebs
Bathrooms:
✔️ Cabinet exterior cleaned
✔️ Cabinet interior wet wiped
✔️ Countertop/Sink cleaned
✔️ Fixtures cleaned
✔️ Shower/Bathtub cleaned
✔️ Toilets cleaned/sanitised
✔️ Ceiling exhaust fans cleans
✔️Empty Bin & Put New Bin Liner
Kitchen:
✔️ Oven exterior/interior cleaned
✔️ Microwave exterior/interior cleaned
✔️ Rangehood cleaned
✔️ Cooktop and Splashback cleaned
✔️ Cabinet exterior cleaned
✔️ Cabinet interior wet wiped
✔️ Countertop/Sink cleaned
✔️ Empty Bin & Put New Bin Liner
Consider Additional Time
Please ensure there is sufficient booking time should you require any of the tasks below;
⏳ Changing bedsheets
⏳ Folding clothes
⏳ Cleaning windows
⏳ Wiping skirting boards
⏳ Lightly dust blinds
⏳ Spot wipe walls
⏳ Removing cobwebs
⏳ Cleaning bathroom ceiling fans
Limitations
We can not deep clean the below;
⚠️ Blinds can only be LIGHTLY dusted
⚠️ Walls can only be SPOT cleaned
Exclusions
Please do not request any of these tasks from your cleaner.
❌ Lifting items weighing over 10kg (including large furniture)
❌ Dusting and/or vacuuming of ceilings / surfaces outside of normal reach
❌ light fittings
❌ Heating ducts
❌ Use of ladders. With the exception of a Deep Clean you can supply your cleaner with a ladder which has no more than 2 steps. This is for the cleaning of bathroom ceiling exhaust fans and picture rails.
❌ Cleaning external windows
❌ Deep stain removal
❌ Cleaning pet messes and/or heavily soiled areas
❌ Cleaning of mould and/or biohazardous material (nappy bins etc)
❌ Steam cleaning
❌ Deep carpet cleaning or shampooing (Standard vacuuming of carpets and rugs is included in all services)
❌ Extermination (insects, etc)
❌ Rubbish removal and/or collection services
❌ Operate washing machines or dryers
❌ Fragile trinkets and ornaments
❌ BBQs
❌ Garages and/or patios (aside from basic sweeping)
❌ Landscaping and/or yard-work
❌ Any area outside of your home
Why Use Cool Mango Home Cleaning
At Cool Mango Home Cleaning, we recognise the significance of a meticulous cleaning process for regular house cleaning and end-of-lease requirements. Our carefully crafted house cleaning checklist addresses all essential areas, from dusting furniture and vacuum floors to cleaning kitchen surfaces and bathrooms, ensuring your home stays fresh and welcoming.
For end-of-lease cleaning, our detailed checklist covers deeper tasks like oven and rangehood cleaning, internal cabinet cleaning, and spot cleaning walls, making it ideal for meeting stringent property inspections and securing your return. Trust us to give your home the thorough care deserves!
Book your service now, or contact us to discuss all your cleaning needs.
What People Are Saying About Cool Mango
Paul, Maroochydore
Very reliable and has great attention to detail. Would definitely recommend!
Aaron, Bli Bli
Great quality of service and super friendly staff
Jess, Montville
Love the consistency and the attention to detail. Great experience and the team was fantastic
Belle, Sippy Downs
Great communication! Great cleaner! Very thorough and we are very happy with the cleaning service.
Danika, Noosa
Excellent cleaner as always. Thank you very much for your hard work and professionalism.
James, Coolum
On time, friendly and very thorough. Took the time to do it properly. Great job thank you!
OUR TERMS AND CONDITIONS
SCHEDULING AND CANCELLATIONS POLICY
Notice for Recurring Cleanings: Cancellations for recurring cleaning services require a minimum of 24 hours’ notice.
Late Cancellation Fee: Cancellations with less than 24 hours’ notice for recurring cleanings will incur a 50% cleaning service charge. This policy ensures efficient scheduling and avoids disruptions to staff work schedules. Rescheduling to another date within the same week is permitted without additional fees.
Exceptions to the late cancellation fee may be considered for emergencies or illnesses. However, frequent cancellations, even for documented reasons, may still be subject to the fee at Australis Home Services discretion.
General Cancellation Policy: All cancellations of service, whether temporary, permanent, or a reduction in cleaning frequency, require a minimum of 24 hours’ notice. Cancellations with less than 24 hours’ notice will be considered late and subject to a full cleaning service charge.
One-Time, Initial, and Move-In/Move-Out Cleanings: Cancellations or rescheduling of one-time, initial, and move-in/move-out cleanings require a minimum of 24 hours’ notice.
Company-Initiated Rescheduling: In the event of company-initiated schedule changes due to holidays or extreme weather conditions, Cool Mango Home Cleaning will make every effort to reschedule the cleaning service as close to the original date as possible.
PAYMENT
Acceptable Payment Methods: Australis Home Services accepts Visa/Mastercard, Paypal and Cash for payment of services.
Declined Payments: Declined credit card payments or outstanding balances will incur a late fee of $25.
Verbal Agreement: By verbally agreeing to initiate cleaning services, the Client acknowledges acceptance of these Terms & Conditions and authorises Cool Mango Home Cleaning to charge the associated cleaning fee to their credit card. For hourly cleanings, the final charge will reflect the total time spent cleaning the property. Quoted rates are estimates and may be subject to adjustment based on actual cleaning requirements.
PRIVACY POLICY
Cool Mango Cleaning is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you engage our services, visit our website, or interact with us in any other way. This Privacy Policy applies to all customers, users, and visitors of our services.
By using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our services or provide us with your personal information
1. Information We Collect
We collect various types of information in connection with the services we provide, including:
a. Personal Information
When you engage our services, we may collect personal information that can be used to identify you, including but not limited to:
Name
Address
Email Address
Phone Number
Payment Information (e.g., credit card details, billing address)
At Cool Mango Cleaning we respect your privacy and are committed to protecting the information you share. When you opt-in to our SMS messaging service, you agree to the following terms regarding how we handle your data:
SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes
Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form.
Data Usage: Messages may include content related to scheduling/confirming appointments, providing customer support, communicating with customers before, during, and after jobs, message potential customers who have expressed interested in our services.
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to (admin@coolmango.com.au) . After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Australis Home Services will not sell, rent, or share the collected mobile numbers.
We understand that sensitive information, such as payment details, must be handled with the highest level of care. We ensure that such information is collected and processed in a manner that complies with applicable laws and regulations.
2. How We Collect Information
We collect information from you in various ways, including:
a. Directly From You
We collect personal information directly from you when you:
Request our services (e.g., filling out a booking form)
Contact us (e.g. by phone, email, or through our website)
Provide feedback (e.g., through reviews or surveys)
b. Automatically
We may automatically collect non-personal information when you interact with our website or use our services. This may include:
Cookies: We use cookies to track your preferences and enhance your online experience.
Web Beacons: We may use web beacons to monitor website traffic and gather usage data.
c. Third-Party Sources
We may also collect information from third-party sources, such as:
Payment Processors: Information related to your transactions with us.
Marketing Partners: Information obtained through promotional activities.
3. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, as well as for other purposes described in this Privacy Policy, including:
a. Service Provision
Service Delivery: To fulfill your cleaning service requests and provide customer support.
Payment Processing: To process payments and handle billing inquiries.
Service Improvement: To enhance the quality of our services based on customer feedback and usage patterns.
b. Communication
Customer Support: To respond to your inquiries and provide assistance.
Notifications: To send you important updates, such as changes to our services or policies.
Promotional Offers: To inform you of special offers, discounts, and new services (you can opt-out at any time).
c. Legal Compliance
We may use your information to comply with applicable legal obligations, such as:
Tax Reporting
Fraud Prevention
Regulatory Requirement
4. Your Rights and Choices
We respect your privacy rights and provide you with options to control how your information is used and shared. These include:
a. Access and Correction
You have the right to access and correct your personal information. If you would like to review or update your information, please contact us using the information provided below.
b. Opt-Out of Marketing Communications
You can opt-out of receiving promotional emails and communications from us by following the instructions in the email or contacting us directly.
c. Deletion of Information
You may request the deletion of your personal information by contacting us. Please note that we may be required to retain certain information for legal or operational purposes.
d. Cookies and Tracking Technologies
You can control the use of cookies and tracking technologies through your browser settings. However, disabling cookies may affect the functionality of our website.
5. Children’s Privacy
Our services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it as soon as possible.
6. Acceptance of This Policy
By using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our services or provide us with your personal information.
This Privacy Policy is designed to provide you with transparency and confidence in how your personal information is handled. We are committed to ensuring that your data is protected and that your privacy is respected at all times.